HOW LONG WILL MY ORDER TAKE TO ARRIVE?

• Orders will be delivered in 3-5 working days in regular days and during sales it will be delivered in 7-10 working days.
• Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays.  
• For orders placed after the launch of new collection, please expect a longer delivery time of 10-15 working days.

LOCATION	ESTIMATED DELIVERY TIME
Lahore	Within 2 working days
Karachi, Islamabad, Rawalpindi	Within 4 working days
Rest of the Cities	Within 5 working days

 

Note: On all orders paid online, estimated delivery time will be up to 12 working days.

HOW MUCH IS SHIPPING COST?

Flat shipping PKR200 will be charged on all orders.

WHICH COURIER WILL DELIVER THE ORDER?

We use postex for local shipments. When the order is dispatched, an automatic text message is sent with the order information and tracking details.

WHAT HAPPENS IF I'M NOT AT HOME WHEN THE ORDER IS DELIVERED?

The order will be at the courier warehouse, Courier will call for the confirmation, and then it will be re-attempted. Order will be re-attempted twice and if not collected, order will be returned back to shipper.

ORDER CANCELLATION

For cash on delivery orders, we follow the practice of verifying orders with a maximum number of 2 confirmation calls., if left unattended your order will be cancelled. Orders can be cancelled upon customer's request any time before they are processed. SHAHNAWAZ may cancel orders for any reasons which may include: Out of stock items, incorrect mobile number or technical errors.